Inside-sales & telemarketing
AI assistant for insurance inside-sales and telemarketing teams
Olivia helps inside-sales and telemarketing teams at insurers run better calls. Every rep gets call scripts, objection handling, and a daily product knowledge refresh — in English, Cantonese, or Mandarin.
Common pains
- New hires take weeks to ramp on product details.
- Reps repeat the same objections without fresh answers.
- Managers spend their mornings building call lists instead of coaching.
How Olivia helps
- Research Digest gives every rep a 5-minute morning briefing on products, news, and rates.
- Olivia drafts objection-handling scripts tuned to each product and client profile.
- Smart Records captures call notes automatically so managers can coach, not chase data.